tambet Privacy Policy

📄 1. Introduction & Scope

This Privacy Policy ("Policy") is issued by tambet ("tambet," "we," "us," or "our"), the operator of the online gaming platform accessible at tambet.cam ("Platform"). This Policy applies to all personal data collected by tambet in connection with your use of the Platform, including through the website, mobile browser interface, customer support channels, and any related tambet communications.

This Policy is issued in compliance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and any applicable issuances of the National Privacy Commission ("NPC"). This Policy should be read together with tambet's Terms and Conditions, which govern your overall use of the tambet Platform.

For the purposes of this Policy, "personal data" means any information from which you can be directly or indirectly identified, including your name, contact information, government identification details, financial account information, device identifiers, and gameplay activity data.

🏢 2. Data Controller

tambet is the data controller responsible for the personal data processed under this Policy. As data controller, tambet determines the purposes for which and the manner in which personal data is processed. tambet has designated a Data Privacy Officer ("DPO") who is responsible for overseeing compliance with the DPA and this Policy.

Contact details for the tambet DPO are provided in Section 14 of this Policy. Players located in the Philippines who wish to raise any concern relating to the processing of their personal data are encouraged to contact the DPO directly in the first instance before escalating a complaint to the National Privacy Commission.

📋 3. Personal Data We Collect

3.1 Registration Data

When you create a tambet account, we collect the information you provide during the registration process, including:

• Your full legal name as it appears on your government-issued identification.
• Your Philippine mobile number (used as your primary login identifier).
• Date of birth (to verify the 21+ age requirement).
• Email address, where provided or required.
• Password (stored in encrypted, hashed form — tambet never stores passwords in plain text).

3.2 KYC and Identity Verification Data

To comply with anti-money laundering regulations and to verify your identity for withdrawal access, tambet collects:

• Government-issued identification documents (SSS ID, PhilHealth ID, Philippine Passport, UMID, Driver's License, or Postal ID), including the document number, issuing authority, and expiry date.
• A photograph or selfie for facial verification, where required.
• Proof of address documentation, where requested for enhanced due diligence.
• Source of funds declarations for high-volume accounts, where required by AML regulations.

3.3 Financial Transaction Data

tambet processes and retains records of all financial transactions associated with your account, including:

• Deposit and withdrawal amounts, dates, times, and reference numbers.
• Payment method details (e.g., GCash registered mobile number, Maya account identifier, bank account name — but not full bank account numbers or card numbers, which are handled directly by the payment processor).
• Transaction status and any related dispute or chargeback records.

3.4 Gameplay and Account Activity Data

tambet automatically records gameplay and account usage data for operational, regulatory, and responsible gaming purposes:

• Games played, bet amounts, game outcomes, and session durations.
• Bonus claims, wagering activity, and promotional participation records.
• Login timestamps, session lengths, and logout records.
• Account settings changes, responsible gaming tool activations, and self-exclusion requests.

3.5 Technical and Device Data

When you access tambet.cam, we automatically collect certain technical information about your device and connection:

• IP address and general geographic location derived from IP.
• Device type, operating system, and browser type and version.
• Screen resolution, time zone, and language settings.
• Pages visited, navigation paths, and time spent on specific sections of the Platform.
• Cookie identifiers and session tokens (see Section 10).

3.6 Customer Support Data

When you contact tambet customer support via live chat or email, we collect and retain records of your communications, including the content of messages, the nature of your inquiry, and the resolution provided. These records are retained to improve service quality and to maintain a history of account-related communications.

🎯 4. How We Use Your Personal Data

tambet processes your personal data for the following purposes:

• Account Management: Creating and managing your tambet account, authenticating your identity at login, and communicating account-related information to you.
• Service Delivery: Enabling you to access and play games, process deposits and withdrawals, apply bonuses, and use all features of the tambet Platform.
• Identity Verification and AML Compliance: Completing KYC verification, monitoring transactions for suspicious activity, and complying with Philippine anti-money laundering laws, including reporting obligations to the Anti-Money Laundering Council (AMLC) where legally required.
• Regulatory Compliance: Maintaining records required by PAGCOR and other applicable Philippine regulatory bodies, and responding to lawful requests from government authorities.
• Responsible Gaming: Monitoring gameplay patterns that may indicate problem gambling behavior, facilitating the use of responsible gaming tools (deposit limits, self-exclusion), and enforcing the 21+ age restriction.
• Fraud Prevention and Platform Security: Detecting and preventing fraud, unauthorized account access, collusion, bonus abuse, money laundering, and other prohibited activities.
• Customer Support: Handling your inquiries, resolving disputes, processing complaints, and improving the quality of tambet's support services.
• Platform Improvement: Analyzing aggregated usage data and gameplay patterns to improve the tambet Platform, fix bugs, optimize performance, and develop new features.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates by SMS or email — but only where you have provided consent or where such communications are otherwise permitted under applicable law. You may opt out of marketing communications at any time through your Account Settings.

⚖️ 5. Legal Basis for Processing

Under the Data Privacy Act of 2012, tambet processes your personal data on the following legal grounds:

• Performance of a Contract: Processing necessary to fulfill our obligations to you under the tambet Terms and Conditions — including account management, game delivery, and payment processing.
• Compliance with a Legal Obligation: Processing required to comply with Philippine law, including AML obligations, KYC requirements, tax reporting, and responses to lawful authority requests.
• Legitimate Interests: Processing necessary for tambet's legitimate interests in operating a secure, fraud-free, and commercially viable platform — including fraud detection, security monitoring, and platform analytics — where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, including the sending of optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

🤝 6. Data Sharing with Third Parties

tambet does not sell, rent, or trade your personal data. We share your personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment Processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, 7-Eleven CLiQQ, Coins.ph, and USDT TRC20 gateway providers receive transaction data necessary to process your deposit or withdrawal. Each processor operates under its own privacy policy and data security standards.
• Game Providers: Third-party game suppliers whose titles are hosted on the tambet Platform receive anonymized session and gameplay data necessary to deliver and audit game outcomes. Personally identifiable data shared with game providers is minimized to what is technically necessary.
• Identity Verification Services: Third-party KYC and document verification providers who assist in the verification of your identity documents. These providers are bound by confidentiality and data security obligations.
• Technology and Infrastructure Providers: Cloud hosting, server, cybersecurity, and analytics vendors whose services power the tambet Platform. These vendors process data only on tambet's instructions and under data processing agreements.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government bodies as required by Philippine law, court order, or regulatory directive.
• Professional Advisors: Legal, compliance, auditing, and financial advisors who provide professional services to tambet under obligations of confidentiality.

🌏 7. Cross-Border Data Transfers

tambet's primary data processing infrastructure is located in the Philippines. In some cases, personal data may be transferred to or processed by third-party service providers located outside the Philippines — for example, where a game provider's technical systems or cloud infrastructure operates in another jurisdiction.

Where such transfers occur, tambet ensures that appropriate safeguards are in place consistent with the requirements of the Data Privacy Act and the NPC's regulations on cross-border data transfers. These safeguards may include contractual data protection clauses, adequacy determinations, or equivalent protections. tambet will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without appropriate contractual or technical safeguards in place.

🗄️ 8. Data Retention

tambet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, and for as long as required by applicable Philippine law. The following retention periods apply as a general guide:

• Account and KYC Data: Retained for the duration of your active account relationship with tambet and for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, consistent with AML and tax record-keeping requirements.
• Gameplay Records: Retained for a minimum of two (2) years from the date of each game session, and for longer periods where required for regulatory reporting or dispute resolution.
• Customer Support Records: Retained for a minimum of two (2) years following the resolution of each support interaction.
• Marketing Consent Records: Retained for as long as necessary to demonstrate compliance with consent requirements, and for a minimum of three (3) years following opt-out.

Where personal data is no longer required, tambet will securely delete or anonymize it in a manner that prevents reconstruction of the original personal data.

🛡️ 9. Security Measures

tambet implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and tambet.cam.
• Encryption of sensitive data at rest using industry-standard algorithms.
• Hashed, salted storage of account passwords — tambet never stores passwords in plain text.
• Two-factor SMS authentication for all account logins.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the tambet Platform.
• Segregated server environments for player data, operational systems, and administrative functions.
• Real-time fraud detection and account anomaly monitoring systems.

Notwithstanding these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. tambet will notify affected players and the NPC of any personal data breach as required by the DPA, within the timeframes prescribed by law.

🍪 10. Cookies & Tracking Technologies

tambet uses cookies and similar tracking technologies on tambet.cam. A cookie is a small text file stored on your device by your browser when you visit a website. tambet uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly — including session authentication, security tokens, and load balancing. These cannot be disabled without significantly impairing your ability to use tambet.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and the state of responsible gaming tools you have enabled. These improve your experience but are not strictly essential.
• Analytics Cookies: Collect anonymized information about how players use the Platform — page visit frequency, navigation paths, and feature usage. This data helps tambet improve the Platform. No personally identifiable information is included in analytics data sent to third parties.
• Marketing Cookies: Used only where you have provided consent, to deliver relevant promotional content about tambet within the Platform. tambet does not use marketing cookies to track you across third-party websites.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of the tambet Platform. Instructions for managing cookies are available in your browser's help documentation.

✅ 11. Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tambet:

Requests submitted to the tambet DPO will be acknowledged within three (3) business days and substantively responded to within thirty (30) calendar days, consistent with NPC timelines. Note that certain rights — particularly erasure and portability — may be limited where tambet is required by law to retain specific data.

🔞 12. Minors and Age Restriction

The tambet Platform is strictly intended for adults aged twenty-one (21) years and above, consistent with PAGCOR regulations governing casino-style gaming in the Philippines. tambet does not knowingly collect personal data from persons under 21 years of age.

If tambet discovers that personal data has been collected from a person under 21, tambet will immediately suspend the associated account, void all gameplay activity, and delete or return the personal data of the underage individual in accordance with the DPA. Any deposits made by the underage individual will be refunded through the original payment method after investigation.

If you are a parent or guardian and believe a person under 21 in your care has registered on tambet, please contact tambet support immediately at [email protected] so we can take appropriate action.

📝 13. Amendments to This Policy

tambet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, tambet's data processing practices, or regulatory guidance from the NPC. When material changes are made to this Policy, tambet will notify registered players via their registered mobile number or email address at least seven (7) days before the revised Policy takes effect.

The current version of this Privacy Policy is always accessible at tambet.cam/privacy-policy. The "Effective Date" at the top of this Policy reflects the date of the most recent revision. Your continued use of the tambet Platform after the effective date of any amended Policy constitutes your acceptance of the updated terms.

📬 14. Contact & Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by tambet, please contact the tambet Data Privacy Officer through the following channels:

• Email: [email protected] — please include "Privacy Request" in the subject line for DPO matters.
• Live Chat: Available 24/7 within the tambet Platform for general support. For formal DPO requests, email is recommended for written record purposes.
• FAQ: Visit the tambet FAQ page for answers to common privacy-related questions about account data, KYC, and data deletion.

For complaints that cannot be resolved directly with tambet, you have the right to escalate to the National Privacy Commission of the Philippines, which exercises regulatory oversight of data privacy compliance in the Philippines under the DPA.